FAQs

How do I place an order?

To place an order simply add your favourite items to the cart. Once you finished shopping click on "View Cart" on the top right corner to access your shopping cart and proceed to checkout. You will then be redirected to the Paypal gateway where you can finalize your purchase.

What size should I choose?

Each item has a fit description as well as model measurements for reference. For exact measurements please contact us at store@beyondfabric.eu.

When will you restock a particular item?

We don't have a specific restock policy. Most of our items are unique or produced in limited editions, so restocking is usually not available; however, when possible, items will be marked as "Coming soon".

What payment methods do you accept?

Currently we accept Paypal and credit/debit cards: once you proceed to checkout, you will be redirected to the Paypal gateaway where you can choose to finalize payment using your Paypal account or a credit/debit card of your choice.

Which countries do you ship to?

We ship worldwide through CTT Priority Airmail, please bear in mind that we do not ship to P.O. Boxes.

What is the shipping cost for my order?

For shipping costs please check our CONDITIONS.

What is the delivery time for my order?

Delivery times vary depending on the delivery address: for more detailed information please check our CONDITIONS.

Is my order on its way?

Once we confirm payment and your order is shipped, you will receive a confirmation email with tracking number so you can check the status of your package at all times.

How do I return an item?

Please check our CONDITIONS for more detailed information on how to return items.

Have you received my returned items?

You will receive a notification email once we have received your items. Depending on the shipping method used for return, this may take about 2-3 weeks.

Can I get a refund?

Yes. In order to receive a refund, items must be returned within 14 days upon reception, unused and in their original condition. For more detailed information about returns please check our CONDITIONS.